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IMPORTANT TESTIMONIAL To whom it may concern, I just want to tell you how much I appreciate your company's straight forward honesty and great service. When I initially called looking for an Austin Air HEPA air cleaner, I was shopping for the best price. You warned me of companies reselling returned units {Units with a 30 day money-back guarantee at reduced prices}. I didn't believe that this would happen to me so bought my unit from another company with a lower price. The unit looked fine when I received it, but when I turned it on, it smelled like stale cigarrettes. I sent the air cleaner back at my own expense of $38.00 and ordered a new unit from your company. It arrived last week and it works great! In fact, I will be ordering another Austin Air after I have received a couple more pay checks. Thank you very much!! Yours truly, "... I just finished
talking to you regarding this amazing HEPA air cleaner. Since purchasing
this system I have seen increase productivity in my work enviroment. I
get no headaches, sneezing and dust. As a commercial photographer I must
maintain a clean environment, but this does not often happen when in a
house that is made of all wood. I have been very satisfied and highly
recommend your site to others. I look forward to my additional Austin
Air cleaner that I just purchased from you. This one will go in my 8 month
old twin girls room." -- Joseph A. Rodriguez Jr. "...I felt I should write this letter so others could see testimony from a truly satisfied customer. I have installed 4 Austin Air HEPA air cleaners throughout my home, which is in excess of 2800 sq. feet. The results of these machines has far exceeded my expectations. I have 2 children with asthma, and their lives have been made better and more enjoyable than we thought would ever be possible. There are several other benificial aspects to these units." -- Herb Ecker IMPORTANT
TESTIMONIAL I am sending you this testimonial so that I can tell my story. I first called your company this summer looking for the Austin Air Healthmate Standard (unit#HM400). Your discounted price was $374.00 with free shipping. During our conversation, I told you that another dealer was willing to sell me the same unit for $25.00 less also with free shipping. You warned me of dealers who have a 30 day return policy that offer prices that are too good to be true because many of these dealers will re-sell used and returned units as long as they are not physically damaged. At that time you wouldn't beat the other dealer's price because his deal was a verbal one and not an advertised price as you required. I am sorry to say that I took the deal from the other company. When I turned on the machine, it had a horrible odor that I feel, may have been from pesticides. Within 24 hours, That unit was on its way back to where it came from. I am now ready to purchase the Austin Air Healthmate Standard from your company since you were so honest and because your air cleaner units are shipped to your customers brand new, directly from the factories. Please use this letter in the testimonial section of your web site for others to read. I truly appreciate your honesty. Sincerely, "... Many retailers
will sell you what you want without asking what your needs are. They are
not educated enough about their products to steer you into the product
that best suits your needs. Thank you for your help. You spent alot of
time with me on the phone and your service was fast and courteous. Your
prices are the lowest I've found and I would come back to you first when
I am in need of other products that you sell to meet my allergy needs."
-- Jerry Skimmer, Mount Vernon, OH |
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